Terms and Conditions

Last modified: April 08, 2025

  • Scope of Services
  • Data Usage & Compliance
  • Client Responsibilities
  • Intellectual Property & Ownership
  • Limitation of Liability & Termination

1. Scope of Services

Joule.email provides business-to-business (B2B) marketing solutions, which may include:

  • Email content sponsorship

  • Data profiling, supply, and verification

  • Custom email campaign design and delivery

  • Microsite or landing page creation

  • Contact engagement analytics and reporting

  • Compliance-related services (e.g. GDPR and PECR guidance)

All services are delivered under agreement with the client and are for commercial use only. Joule.email does not provide services to individuals for personal, non-business use.

2. Data Usage & Compliance

Joule.email only processes business contact data and operates in accordance with the EU General Data Protection Regulation (GDPR), UK GDPR, and the Privacy and Electronic Communications Regulations (PECR) where applicable.

Clients are responsible for ensuring their use of data provided by Joule.email complies with all applicable laws in their jurisdiction, including but not limited to:

  • Sending lawful B2B communications

  • Honoring opt-out and unsubscribe requests

  • Using provided data only for agreed campaign or marketing purposes

Joule.email reserves the right to suspend or terminate service if there is evidence of misuse of data or breach of legal obligations.

3. Client Responsibilities

Clients using Joule.email services agree to:

  • Provide accurate and lawful instructions

  • Review and approve campaign materials before launch

  • Ensure the content they supply (copy, creative, links) complies with applicable advertising standards and laws

  • Not use our services to send unsolicited communications outside of the B2B context

  • Respect the intellectual property of Joule.email and third parties

Any delays or inaccuracies resulting from incomplete or inaccurate information supplied by the client will not be the responsibility of Joule.email.

4. Intellectual Property & Ownership

All materials created by Joule.email—including designs, layouts, reports, microsites, and verified data outputs—remain the intellectual property of Joule AI Sp. z o.o. unless otherwise agreed in writing.

Clients are granted a non-exclusive, non-transferable license to use the deliverables strictly for internal business and marketing purposes, in accordance with the agreed scope.

Use of our brand, trademarks, or proprietary methods without permission is prohibited.

5. Limitation of Liability & Termination

Joule.email will not be liable for:

  • Loss of profit, revenue, or data

  • Indirect or consequential damages

  • Results based on third-party platforms, services, or audience behavior beyond our control

In all cases, Joule.email’s liability will be limited to the total amount paid by the client for the specific service that gave rise to the claim.

We reserve the right to terminate access to our services if clients breach these terms, misuse our data or tools, or act in a way that harms our reputation or legal standing.

Governing Law
These Terms shall be governed by the laws of Poland. Any disputes will be subject to the exclusive jurisdiction of the courts in Warsaw.

For questions or further information, contact: hello@joule.email